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Frequently Asked Questions

Your questions answered

How do I login and access the resources?
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10 lectures covering the most important board responsibilities

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Self-paced flexible learning, applicable in the moment

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Suited for all boards regardless of experience and skill level

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Access to our consultants for questions and feedback

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Individual login for each board member

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Add or change board members at any time during the subscription

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Certification upon completion to show to your funders

  • How do we pay for the subscription?
    If you are a board, you will be sent an invoice for you to pay electronically. If you are an individual subscriber, you can pay easily online with a credit or debit card, or you can request an invoice to be sent to you.
  • How long does a subscription last?
    All board subscriptions are for one calendar year from the date of subscribing. Individual subscriptions are on either a monthly or annual basis commencing from the date of subscribing.
  • What happens when our annual subscription is due to expire?
    We will send you a renewal reminder before your annual subscription expires so you can continue to access all of the content.
  • Does my individual subscription expire?
    Your individual subscription – monthly or annual – does not expire and will automatically renew. You can cancel it any time.
  • Are webinars included in my subscription?
    Yes, your subscription includes unlimited webinar attendance. You can access our public webinars and our deep-dive sessions. To register, click on the ‘book a place’ button, and we will send you the webinar access details. You can find the upcoming webinars here.
  • Can I request a resource that isn't in the Governance Library?
    Yes, we can create most resource requested within seven days.
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